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Research | Business School of Tecnológico de Monterrey

Knowledge that Transforms Business

Research Area of Business School of Tecnológico de Monterrey

Message from the Deans

The Tecnológico de Monterrey Business School has a commitment beyond education: we aspire to build a knowledge platform for the development and evolution of business and society.

To achieve this, we have designed an initiative that we call "Knowledge that Transforms", with three fundamental elements: the intellectual capital of the Business School, a new research model and a robust ecosystem of Centers.

Thus, thanks to the participation of a valuable group of researchers and experts in different fields of knowledge, we will contribute significantly to facing the great challenges of the environment.

Responding to the 2025 Strategic Plan and the vision of our institution towards 2030, we will focus on creating and disseminating applied and collaborative research that transforms our industries and societies, and contributes to the development of the country.

We want to accompany companies and people in the business world to promote their human and organizational development and flourishing.

In this way, we honor the vocation of relationships with companies and institutions that distinguishes our School and Tecnológico de Monterrey.

We are excited to trigger the generation and application of knowledge to improve the world we live in and design new scenarios for the future.

-
Horacio Arredondo, dean of the Business School, & José Ernesto Amorós, research associated dean

Horacio Arredondo

Dean of the Business School

José Ernesto Amorós

Research Associate Dean

Our contribution to the solution of the most relevant problems of humanity

NEW ORGANIZATIONS AND LEADERSHIP MODELS

NEW ORGANIZATIONS AND LEADERSHIP MODELS

It is necessary to deliver new leadership models, organizational structures, and work dynamics that promote flexible organizations and foster transformation.

CONSCIOUS COMPANIES

CONSCIOUS COMPANIES

It is necessary to generate new committed and responsible companies that promote value in their community.

NEW BUSINESS MODELS

NEW BUSINESS MODELS

It is essential to increase productivity in Latin America to recover from the gaps in economic growth via innovation and renewal that allow organizations to take advantage of changes and opportunities.

INDUSTRY TRANSFORMATION

INDUSTRY TRANSFORMATION

It is vital for organizations to transform their production processes and services in light of a new consumer profile and
market needs focused on responsable and healthy consumption.

How do we generate knowledge?

Research groups and Strategic Centers

 

In accordance with the current research model of the Tecnológico de Monterrey, the Business School has formed research groups and a robust ecosystem of strategic centers, which develop projects and initiatives that seek to contribute to the solution of the most urgent issues of organizations and of society.

More info

 

Research Groups and Strategic Centers of Tecnológico de Monterrey Business School

Research projects and publications

 

Learn about some of our research projects and resulting products:

 

Well-being satisfaction in professionals of information technologies

Well-being satisfaction in professionals of information technologies

This work descriptively shows some aspects that can be linked to work modalities, happiness and satisfaction in professionals in the information technology (IT) field.

Prepared by the Research Thematic Area Group of ​​Organizational Design and Culture.

Download report

 

Remote work modality report

The modalities of remote work in the changing post-COVID environment

== This report is available only in Spanish ==

This report presents the main findings of an investigation carried out by the Thematic Area Research Group of ​​Design and Organizational Culture of the Business School of the Tecnológico de Monterrey.


The objective of this research was to know people's opinions on the various Labor modalities upon return to the workplace after termination official of the COVID-19 pandemic.

Download pdf (spanish)

 

Modalidades laborales en el entorno cambiante de regreso al trabajo

Work modalities in the changing environment of returning to work

==This report is available only in Spanish==

The return to in-person work has generated new dynamics in organizations that are transforming the relationships between collaborators and companies and energizing the global conception of work and its balance with the rest of people's activities and priorities.

This report presents the results of an investigation, carried out in the last quarter of 2022, whose objective has been to know people's opinions on the various work modalities before and after the pandemic.

Prepared by the Thematic Area Research Group in Organizational Design and Culture of the Tecnológico de Monterrey Business School.

Download pdf (spanish)

 

Consumer agression research report

Measuring customer aggression: Scale development and validation

Despite increasing levels of customer aggression being identified within the retail and services sector, no comprehensive tool has been developed to measure such behaviour, thus limiting empirical examinations of this phenomenon. Five studies were undertaken, comprising a student survey, a Delphi-style expert panel review and three retail worker surveys. The results identify a four-factor, 19-item Customer Aggression scale. The nomological validity of the scale was established by demonstrating the impact of customer aggression on employee emotional exhaustion, job stress, organisational deviance and intention to leave. This research contributes a parsimonious, reliable and valid scale to measure such behaviours, facilitating further scientific inquiry.

 

Our Center for Retail Studies participated in this research.

More info

SWIT Research Group Initiative

Proyecto SWIT Research Group: Sustainable Wealth Creation based on Innovation and Technology

Towards sustainable prosperity for emerging economies.

More info

More projects

Initiatives

Conscious Enterprises Center

News
Elektra and the (profitable) business of selling for 'small payments'

Elektra and the (profitable) business of selling for 'small payments'

2024-01-31
Expansión, with Rafael Castelltort
"Su modelo financiero responde al riesgo. La tasa de interés se determina a través de un modelo de riesgo y se ajusta para establecer la oferta crediticia para los consumidores. Este modelo continuará evolucionando, ya que el crédito sigue siendo una herramienta fundamental para el desarrollo de las familias", dice Rafael Castelltort, director del Centro de Comercio Detallista de la Escuela de Negocios del Tec de Monterrey.
High taxes and elections could slow the economy in Mexico

High taxes and elections could slow the economy in Mexico

2023-12-14
Reforma, with Igor Rivera
If the Bank of Mexico (Banxico) takes too long to cut its reference rate, the country's economic growth could be affected, since consumption would register a negative impact.
Presentation of

Presentation of "nearshoring" report at Querétaro

2023-12-12
Escuela de Negocios | EGADE
Ofrecen una mirada hacia el futuro, analizando la inversión extranjera directa y el fenómeno del "nearshoring" desde diversas perspectivas.
Mexicans opt for digital banking; accounts skyrocket more than 100%

Mexicans opt for digital banking; accounts skyrocket more than 100%

2023-12-11
La Razón, with Héctor Magaña
Entrevista con Héctor Magaña, profesor de la Escuela de Negocios en campus Estado de México del Tecnológico de Monterrey.
British Embassy, ​​UNDP and Tec de Monterrey analyze the impact of remittances in Mexico through technology

British Embassy, ​​UNDP and Tec de Monterrey analyze the impact of remittances in Mexico through technology

2023-10-24
Business School
The dialogue addressed various actions aimed at strengthening the capacities of recipients and senders of remittances for the development of local enterprises and productive projects.
Business School Research connects academia and decision-makers: nearshoring report presentations

Business School Research connects academia and decision-makers: nearshoring report presentations

2023-10-20
Business School
The presentation rollouts of the report 'Nearshoring: Challenges and Opportunities...' have continued in Mexico City and Guadalajara, bringing the generated knowledge closer to companies, government, and decision-makers.
Our voice in media

Our faculty are opinion leaders on issues of importance.

Learn about our most recent columns of opinion:

The 3 Types of Customers in Physical and Digital Pharmacies

The 3 Types of Customers in Physical and Digital Pharmacies

2025-01-13
Jorge Vera | TecScience
By Jorge Vera Martínez, researcher at Thematic Research Group in Sustainable Production, Marketing and Consumption of Business School of Tecnoló...
Brandelligence: Towards Generating Sales Team Reward Paradigm following Brand Power

Brandelligence: Towards Generating Sales Team Reward Paradigm following Brand Power

2024-12-18
Shahid Bashir | The Markethink
By Shahid Bashir, researcher at Thematic Research Group of Responsible Production, Marketing and Consumption of Business School of Tecnológico de...
The consumerism threatens agricultural sustainability

The consumerism threatens agricultural sustainability

2024-03-11
Gabriela Monforte | Empresas Verdes
La inseguridad alimentaria a nivel mundial todavía no se ha resuelto, aun y cuando se abordó antes de que el concepto de desarrollo sustentable se formalizara en 1987 a través del Informe Brundtland.

More columns of opinion

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